Return Policy

Thank you for choosing Pitlane Apparels for your apparel needs. We are committed to delivering top-quality products and ensuring your satisfaction throughout your shopping experience. Please familiarize yourself with our return policy outlined below:

RETURNS

Given the personalized nature of our print-on-demand business model, we regret to inform you that we are unable to accept returns or exchanges unless the item you received is defective. Should you encounter a defective item, kindly contact us at pitlaneapparels@gmail.com within 7 days of receiving your order, providing relevant details and photographic evidence of the defect.

DEFECTIVE ITEMS

Our team meticulously inspects all items before shipment to meet our stringent quality standards. In the rare instance of receiving a defective item, we will promptly replace it at no additional cost to you. Order Cancellation: As our products are customized and produced on demand, we initiate the production process immediately upon order placement. Consequently, we cannot accommodate order cancellations once production has commenced. Incorrect or Incomplete Orders: If you happen to receive an incorrect or incomplete order, please reach out to us immediately at pitlaneapparels@gmail.com. We will swiftly address the issue and rectify it to your satisfaction.

CONTACT US

For all inquiries pertaining to returns or other concerns, please contact our customer support team at pitlaneapparels@gmail.com within 14 days of receiving your order. Ensure that you include your order number and provide a detailed explanation of the issue. By placing an order with Pitlane Apparels, you acknowledge and agree to abide by our return policy. Thank you for choosing Pitlane Apparels for your apparel needs.

Pitlane Apparels
Email: pitlaneapparels@gmail.com